Shipping Policy – peptek

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Shipping Policy

Thank you for shopping at brett-c.360elevate.store. Please review our Shipping Policy to understand how orders are processed and delivered.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation
Orders placed on weekends or holidays will be processed on the next business day
You will receive an order confirmation email once your order is placed

2. Shipping Locations

We currently ship:

Nationwide from Power City, PC

Orders are dispatched from our fulfillment location at 123 Energy Lane, Power City, PC.

3. Shipping Methods & Carriers

Orders are shipped via:

Trusted local courier services
Delivery partner selection depends on location and availability

4. Estimated Delivery Time

Delivery timelines after dispatch:

Within Power City: 1–2 business days
Outside Power City: 2–5 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or high-demand periods.

5. Shipping Charges

Shipping charges are calculated and displayed at checkout
Additional charges may apply for remote or hard-to-reach areas

6. Cash on Delivery (If Available)

Cash on Delivery (COD) is available for eligible locations

Orders may be confirmed via phone before dispatch
Repeated refusal of COD orders may result in order or account restrictions

7. Order Tracking

Tracking information will be shared once your order is dispatched
Tracking availability depends on the courier service used

8. Delivery Issues

We are not responsible for delivery delays caused by:

Incorrect or incomplete shipping addresses
Customer unavailability at the time of delivery
Courier service disruptions

Returned shipments due to address errors or failed delivery attempts may require additional shipping fees for re-delivery.

9. Damaged or Lost Shipments

If your order arrives damaged, notify us within 48 hours with clear photos
Lost shipments will be investigated with the courier before a resolution is provided